Productivity has always been seen as a positive concept. Doing more with less effort, making more money with less investment, more grain per hectare, all this appears as a more rational process, and is associated with other positive concepts such as competitiveness, just-in-time, kaiban, kaizen, total quality management and so on. We are all rushing to increase productivity. The math that we do is wrong, for one simple reason: it does not encompass the totality of what we should count. The present technical note suggests some practical solutions. (L. Dowbor)


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